Learning Supports
Troubleshooting Tips
Families can find troubleshooting tips for technology used by our teachers and schools. The goal of these resources is to help families find what they need to better support student learning. On this page, find information about:
Tech Help Videos
Our instructional technology staff members are creating easy-to-understand videos to give families and students step-by-step instructions on key tools: Seesaw, Google Classroom, Canvas, Gmail and more. See all of their videos on the Instructional Support YouTube page. Many of these videos are also shared on this webpage.
Home Help Line
Not finding what you need? Be sure to reach out to our bilingual Home Help Line: 541-355-8700 to help with student accounts and technology.
iPad Troubleshooting
FAQs
Frequently Asked Questions about iPads can be found here, including answers about apps, distribution, insurance and more.
Tech Tip Basics
Experiencing a tech issue with a student iPad? Check out our iPad technology troubleshooting tips.
Managing screen time and student iPads
At home the
parent/guardian is in charge. You have the right to make the rules as to
when your child can use the device at home.
Find information on screen time, settings, and app management.
ParentVue
ParentVUE is Bend-La Pine Schools' parent web portal to student information. ParentVUE is a tool to monitor your child's education progress.
- Parents of our middle and high school students will have access to grades, report cards, attendance, assignments, their student's current IEP, progress reports and school announcements.
- Parents of elementary students will have access to attendance, report cards, their student's current IEP, progress reports and school announcements.
you enrolled your student online, your online enrollment login became your ParentVUE™ account.
If you need assistance with ParentVUE™, please email [email protected]
WebEx
Teachers will use the WebEx platform to host live meetings with students. Learn more about WebEx and how to download it onto a student issued iPad. WebEx meetings, small groups and one-on-one sessions are hosted within teacher’s WebEx rooms. To find a teacher’s room, go to: http://bls.webex.com/meet/first.last Those experiencing challenges logging in to a teacher’s room should contact the school.
Canvas
Canvas is our new learning management system for grades 6-12. All students in sixth through twelfth grade will be logging onto Canvas to access their course materials. Students will be expected to log onto Canvas daily to access assignments, online discussions, and assessments. Learn more about Canvas on our website or watch these short overview videos:
- VIDEO: Canvas Overview for Student
- VIDEO: Canvas Overview for Families
Canvas Observer Account
Click on the image below to learn more about how to set up an Observer Account in Canvas:
Student Emails
Students can only email Bend-La Pine Schools' staff members. Students cannot send email to other students or addresses outside of Bend-La Pine Schools. Learn more about how to set up a student email account.
Enrollment
Families can enroll new students at any time. Learn more about how to enroll online.